1 Who we are and scope
DJPromoDesk is operated by YIN LTD, company number 10660966, 2 Western Street, Barnsley, South Yorkshire, England, S70 2BP. Contact: contact@djpromodesk.com. This notice covers the platform and hosted artist pages that display it. Artists are responsible for their own content, audience processing and additional technologies. Our Privacy Notice explains personal-data use and rights.
2 Cookies and similar technologies
Cookies and browser storage can keep you signed in, protect a requested function, remember a choice or measure interactions. Local storage stays in the browser until removed; an application may stop using an expired record without physically deleting it. A technology’s browser lifetime is separate from retention of associated server data. Choices on one domain may not apply to another artist domain.
3 Your choices
Necessary sign-in and security technologies support services you request. Where optional analytics is displayed, choose Allow analytics or Decline, then use Analytics preferences to reopen the choice. Artist pages use Allow analytics and Decline / withdraw. Supported analytics honours Global Privacy Control. Refusal does not prevent core site access. Consent to analytics is not acceptance of advertising or third-party tracking.
Supported music players use a separate Load player choice with information about the provider. Loading sends technical information, including your IP address, to that provider. Unload external player removes the iframe and stops further interaction through it; it does not remove cookies already placed or information already received. Provider storage can be cleared through browser controls. Legacy pages and additional embeds require separate assessment.
Accepting membership terms, continuing to browse or consenting to email marketing does not by itself authorise optional device tracking. The service does not currently establish a universal Accept optional cookies / Reject optional cookies / Manage choices banner on every page. This notice describes the controls identified in the reviewed release.
4 Identified first party technologies
The following names and programmed lifetimes are verified from the reviewed source. They are set on the host being visited unless a narrower path is stated. Actual deployed behaviour still requires the browser checks listed in the review checklist.
gf_promodesk_session — artist sign-in cookie. Necessary for the requested session; Secure, HttpOnly, SameSite=Strict, path /. Browser maximum eight hours; server session policy also ends access after 30 minutes of inactivity.
promodesk_master_session — Master sign-in cookie. Necessary for administration; Secure, HttpOnly, SameSite=Strict, path /. Maximum eight hours, with the server inactivity restriction.
promodesk_auth_challenge — authentication challenge cookie. Necessary for completing sign-in or MFA; Secure, HttpOnly, SameSite=Strict, path /; ten minutes.
promodesk_google_signup — temporary Google authentication binding cookie, where that sign-in option is enabled. Secure, HttpOnly, SameSite=Lax; path /api/signup/google; ten minutes and cleared on successful completion. It is not an advertising cookie.
promodesk_managed_desk — managed support session cookie in the prepared release. Necessary for an authorised support session; Secure, HttpOnly, SameSite=Strict, path /; maximum eight hours. Scope and revocation are enforced by the application.
pd_marketing — optional platform analytics cookie. Random browser identifier used for public-page and signup measurement after permission; Secure, HttpOnly, SameSite=Lax, path /; programmed maximum 30 days from setting. Withdrawal requests deletion of linked measurements and clears the cookie. No raw IP address is stored in the associated analytics dataset.
pd-analytics-choice — local-storage record of the platform analytics choice, valid for 30 days. It remembers acceptance or refusal and is separate from the optional identifier. An expired value may remain physically in browser storage until overwritten or cleared, but the script stops treating it as a current choice.
pd-artist-analytics-{artist ID} — local-storage choice for a hosted artist page, valid for 30 days. On acceptance it also holds a random browser identifier used for optional page/source/outbound-link/country reporting. On refusal the stored choice has no analytics identifier. Withdrawal requests deletion of linked measurements. Expired values are ignored rather than guaranteed physically erased.
5 External services and tracking
Cloudflare supplies delivery and security infrastructure. Hosting alone does not prove that a particular Cloudflare cookie is set. Stripe checkout, when activated, may use payment and fraud-prevention technologies; audit the actual checkout separately. Google authentication redirects to Google and its own service controls. The prepared welcome page loads Google Fonts, which makes a third-party network request even if it sets no cookie; it must be disclosed and assessed or replaced with locally hosted fonts.
SoundCloud and other enabled players may use their own storage and tracking after loading. Provider cookie names, domains, purposes and durations have not been verified for the deployed players. Resend, Kit, Buffer and OpenAI are not listed as website cookie providers merely because the application calls their APIs. Email-open pixels and tracked email links need a separate recipient-level assessment.
Referral codes explicitly submitted during signup can be recorded against the customer account without relying on optional website analytics. Optional acquisition analytics also records reduced campaign/referral source information after permission. This does not establish that every referral or affiliate path is free of device storage. No Google Analytics or Meta Pixel installation is asserted by this notice.
6 Changing choices and clearing storage
Use Analytics preferences on the relevant page or the supported player control. You can also block or clear cookies and site storage in your browser. Clearing necessary cookies may sign you out; clearing choice records may make the preference question reappear. Changes affect future processing and do not undo earlier lawful processing. Optional cookies already set by an external provider may require removal through browser or provider controls.
7 Changes and contact
Questions can be sent to contact@djpromodesk.com. Material changes to optional tracking require the notice and controls to be updated together and fresh consent where required. The Privacy Notice is intended to be available at https://djpromodesk.com/privacy and this notice at https://djpromodesk.com/cookies.